Our belief is that “no work is too small” and our aim as a result, our skilful team have been highly trained to deliver excellent quality and customer services on every project.

Initial Meet

Our project engineer arrives on the scheduled date and time to discuss your needs and requirements and provide initial survey.

Quotation Process

After the initial meet, we will email you with a full written quote.

Follow up Call

We will call you to discuss the quote and to ensure that all your needs and requirements have been met and that our quotes are competitive. If you are happy with the quote, a starting date is then agreed.

Project Starting date

A few days before the project start date, we will call you to confirm the project start date and kindly request a deposit (between 25% and 40% )to cover initial costs.

Progression

As the work progresses, our project coordinator will be visiting the site to check and discuss progress as well as answer any questions you may have. We will kindly request the next installment of payments (usually 30%).

Completion

Once all work has been completed to your satisfaction, final payment will be collected.

Feedback

Post completion, we would kindly ask for you to complete a feedback form on our quality of work and what else we can do to improve our services.

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